Company: Konecranes
Konecranes Recruitment 2021: Konecranes Oyj is a Finnish company, headquartered in Hyvinkää, which specialises in the manufacture and service of cranes and lifting equipment. Konecranes products are made for industries handling heavy loads meaning ports, intermodal terminals, shipyards and bulk material terminals.
Konecranes Service business division offers maintenance and modernization services from a single piece of equipment to entire operations for industrial cranes, lifting equipment, and machine tools in 600 locations in 50 countries. It also has service products like inspections, preventive maintenance programs, repairs and improvements, on-call service, spare parts, consultation and modernizations.
Company Website: www.konecranes.com
Position: SAP Consultant
Salary: Best in Industry
Job Location: Pune
Experience: Freshers ( 0-3 years)
Eligibility Criteria for Konecrane Recruitment 2021:
- Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
- SAP Certifications in SD/MM specialisation area will be an advantage
- Good technical background with some professional experience desirable.
- Be highly motivated, hardworking and possess good time management and communication skills
- Excellent written and spoken English
- Ability to work and communicate effectively with a globally distributed team
- Team player
- Customer service attitude.
- Awareness about ISO 14001, 45001 requirements
Job Responsibilities:
- Exhibit Konecranes Core values and code of conduct into each action
- Understand and handle incident management and Service Request process in a support environment for large number of users
- Monitoring the SAP Systems daily and IDOCs of various interfaces with SAP.
- Ability to troubleshoot end user’s issue and resolving as per expectation and if needed take help from peers.
- Ensure ability to work on KPI based service delivery.
- Aid in support process improvisation
- Analyze the repetitive errors/Incidents and addressing the root causes to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those.
- Develop healthy professional customer relationship
- Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
- Align and realign actions based on customers’ feedbacks, inputs from management
- Prepare reports based on supervisor’s expectations
- Deliver any other tasks as per superior’s instructions and guidance
- Be flexible for on call support based on business needs
- Knowledge for SAP MM / FI will be an advantage
- Assist peers, superiors, other IT staff members in day to day activities whenever appropriate
Requirements:
- Nice to have earlier exposure in IT Support / Rollout / Implementation projects
- Exposure on SAP SD Pricing, Output Determination, Stock Transfer Order, Consignment process.
- Must have good understanding/ hands-on exposure on SAP IDOC monitoring and IDOC Trouble shooting experience.
- Sound knowledge of SD related areas like STO, Account Determination, Mass Data changes, Output determination, Pricing, Consignments, 3rd Party Sales process Invoicing etc.
- Must have good integration knowledge with other modules mainly MM/SD/PP/FI-CO.
- Knowledge of SAP IDOC monitoring will be a big plus
- Knowledge about ITIL and ITSM tool(s) is preferred
- English Communication skills – Verbal, Written
- Team player
- Customer service attitude
- Customer oriented approach to ensure SAP end-user satisfaction.
- Willing to work in shifts when necessary.
- Excellent communication skills as the job requires daily interactions with colleagues based in different countries/locations.
- Analytical and problem-solving techniques would help in improvising the process.
- Exposure to Power Apps / RPA tools would be an advantage.
How to Apply for Konecrane Recruitment 2021?
Desirous candidates may apply through online mode.
Apply Link: Click Here
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